pro program

Pro Program

Welcome to the Pro Program at Lighting New York!

As a Lighting New York Pro customer, you'll receive unparalleled benefits, including: dedicated account managers who will take care of you every step of the way through every project; exclusive Pro customer savings and our lowest price guarantee; and fast, free shipping along with risk-free returns.

Exclusive Pro Customer Benefits

Dedicated Support

Our Lighting Experts and Customer Care Advocates are available to assist you with any questions or issues that arise with your orders - seven days a week.
Discounted Pricing

Receive your discounted trade pricing by logging into 
your account. Our Lighting Experts are on standby if 
you have any questions or need assistance.
Exclusive Offers

Receive notifications on upcoming sales and 
promotions for additional savings on your Pro pricing.
Extended Returns

Take advantage of our exclusive 90-day return policy. 
Please note that all returns must be uninstalled and in 
the original packaging.
Priority Processing

To ensure faster processing, Pro orders are flagged in 
our system and are fulfilled before non-trade orders.
Free Standard Shipping

Free standard ground shipping on purchases over $49 
within the 48 contiguous United States. Excludes 
Alaska, Hawaii and Puerto Rico.
No Restocking Fee

With no restocking fees on authorized returns, you are 
only responsible for return shipping on any item not 
covered under our Risk-Free Returns Policy.
Free Order Storage

If you’re ready to order but the project is not, take 
advantage of free storage in our secure warehouse, up 
to three months free! Extend time for a nominal fee.
Free Order Consolidation

We will consolidate multiple orders, or orders from 
multiple vendors, at your request - reducing the 
number of shipments and saving time on delivery.